Documentation

Table of Content

Customize Chat Widget

Customization controls how users perceive and interact with the assistant.

What the Widget Is

The widget is the visible interface embedded into your website. It directly affects trust and usability.

Appearance Settings

Setting

Effect

Theme

Light or dark mode

Primary Color

Brand alignment

Avatar

Visual identity

Content Settings

Setting

Purpose

Assistant Name

Display name

Greeting

First impression

Placeholder

Interaction hint

UX Considerationsg

  • Use neutral greetings

  • Avoid overly verbose prompts

  • Match widget tone to your brand

Training & Knowledge Base

Training & Knowledge Base

Leads Agent

Leads Agent